{"id":15,"date":"2026-04-14T12:43:35","date_gmt":"2026-04-14T12:43:35","guid":{"rendered":"https:\/\/startersites.io\/blocksy\/pottery\/?page_id=15"},"modified":"2026-04-27T12:53:38","modified_gmt":"2026-04-27T12:53:38","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/www.gilby11k.com\/en\/refund_returns\/","title":{"rendered":"Returns and Exchanges Policy"},"content":{"rendered":"<div class=\"wp-block-greenshift-blocks-row gspb_row gspb_row-id-gsbp-a46b841\" id=\"gspb_row-id-gsbp-a46b841\"><div class=\"gspb_row__content\"> \n<div class=\"wp-block-greenshift-blocks-row-column gspb_row__col--12 gspb_col-id-gsbp-bde0841\" id=\"gspb_col-id-gsbp-bde0841\"><\/div>\n <\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"iade-ve-geri-odeme-politikasi\"><strong>\u0130ADE VE GER\u0130 \u00d6DEME POL\u0130T\u0130KASI<\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"genel-bakis\"><strong>Genel Bak\u0131\u015f<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">G.I.L. olarak, el yap\u0131m\u0131 sanat eserlerimizin memnuniyetinizi en \u00fcst d\u00fczeyde kar\u015f\u0131lamas\u0131n\u0131 hedefliyoruz. \u0130ade ve de\u011fi\u015fim politikam\u0131z, teslimat tarihinden itibaren&nbsp;<strong>30 g\u00fcn<\/strong>&nbsp;boyunca ge\u00e7erlidir. Sat\u0131n alma i\u015fleminizin \u00fczerinden 30 g\u00fcn ge\u00e7ti\u011fi takdirde, maalesef tam bir geri \u00f6deme veya de\u011fi\u015fim se\u00e7ene\u011fi sunamamaktay\u0131z.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"iade-kosullari\"><strong>\u0130ade Ko\u015fullar\u0131<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Bir \u00fcr\u00fcn\u00fcn iadeye uygun olabilmesi i\u00e7in;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Kullan\u0131lmam\u0131\u015f olmas\u0131 ve taraf\u0131n\u0131za ula\u015ft\u0131\u011f\u0131 andaki kusursuz halini korumas\u0131 gerekmektedir.<\/li>\n\n\n\n<li>Eserin, g\u00fcvenli ta\u015f\u0131ma standartlar\u0131na uygun olan&nbsp;<strong>orijinal paketlemesi<\/strong>&nbsp;i\u00e7erisinde iade edilmesi zorunludur.<\/li>\n\n\n\n<li>\u0130\u015flemin tamamlanabilmesi i\u00e7in fatura veya sat\u0131n alma belgesinin sunulmas\u0131 gerekmektedir.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"istisnalar-ve-ozel-durumlar\"><strong>\u0130stisnalar ve \u00d6zel Durumlar<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">L\u00fctfen a\u015fa\u011f\u0131daki durumlar\u0131n iade kapsam\u0131 d\u0131\u015f\u0131nda oldu\u011funu unutmay\u0131n\u0131z:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Hediye kartlar\u0131.<\/li>\n\n\n\n<li><strong>\u00d6zel Tasar\u0131m Talepleri:<\/strong>&nbsp;Ki\u015fiye veya projeye \u00f6zel olarak \u00fcretilmi\u015f (custom design) eserlerin iadesi kabul edilmemektedir.<\/li>\n\n\n\n<li><strong>\u0130ndirimli \u00dcr\u00fcnler:<\/strong>&nbsp;Sadece normal fiyatl\u0131 \u00fcr\u00fcnler iade edilebilir; kampanya veya indirim kapsam\u0131ndaki \u00fcr\u00fcnlerde iade yap\u0131lmamaktad\u0131r.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"geri-odeme-sureci\"><strong>Geri \u00d6deme S\u00fcreci<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u0130ade edilen eser taraf\u0131m\u0131za ula\u015f\u0131p uzman ekibimizce incelendikten sonra, iadenin onaylan\u0131p onaylanmad\u0131\u011f\u0131na dair size bir bilgilendirme e-postas\u0131 g\u00f6nderilecektir. Onay durumunda geri \u00f6demeniz i\u015fleme al\u0131n\u0131r ve tutar, belirli bir g\u00fcn i\u00e7erisinde orijinal \u00f6deme y\u00f6nteminize veya kredi kart\u0131n\u0131za otomatik olarak aktar\u0131l\u0131r.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"degisim-ve-hasar-bildirimi\"><strong>De\u011fi\u015fim ve Hasar Bildirimi<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u00dcr\u00fcnlerimiz hassas sanat eserleridir ve kargo s\u0131ras\u0131nda olu\u015fabilecek hasarlara kar\u015f\u0131 \u00f6zel paketlenir. Ancak \u00fcr\u00fcn\u00fcn&nbsp;<strong>kusurlu veya hasarl\u0131<\/strong>&nbsp;ula\u015fmas\u0131 durumunda;<\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>L\u00fctfen hasar\u0131 tespit eden bir foto\u011fraf ile birlikte&nbsp;<strong>info@gilby11k.com<\/strong>&nbsp;adresinden bizimle ileti\u015fime ge\u00e7in.<\/li>\n\n\n\n<li>De\u011fi\u015fim onayland\u0131\u011f\u0131nda, \u00fcr\u00fcn\u00fcn\u00fcz ayn\u0131 modelle yenilenecektir.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"lojistik-ve-gonderim\"><strong>Lojistik ve G\u00f6nderim<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u0130ade edilecek \u00fcr\u00fcn\u00fcn g\u00f6nderim masraflar\u0131 al\u0131c\u0131ya aittir ve g\u00f6nderim maliyetleri iade edilemez.<\/li>\n\n\n\n<li>Hassas ve de\u011ferli eserlerin iadesinde,&nbsp;<strong>takip edilebilir bir kargo servisi<\/strong>&nbsp;kullanman\u0131z\u0131 veya kargo sigortas\u0131 yapt\u0131rman\u0131z\u0131 \u00f6nemle tavsiye ederiz; zira iade g\u00f6nderisinin taraf\u0131m\u0131za ula\u015fmamas\u0131 durumunda sorumluluk kabul edilememektedir.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Sorular\u0131n\u0131z i\u00e7in bizimle ileti\u015fime ge\u00e7mekten \u00e7ekinmeyin:<\/strong>&nbsp; info@gilby11k.com<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>\u0130ADE VE GER\u0130 \u00d6DEME POL\u0130T\u0130KASI Genel Bak\u0131\u015f G.I.L. olarak, el yap\u0131m\u0131 sanat eserlerimizin memnuniyetinizi en \u00fcst d\u00fczeyde kar\u015f\u0131lamas\u0131n\u0131 hedefliyoruz. \u0130ade ve de\u011fi\u015fim politikam\u0131z, teslimat tarihinden itibaren&nbsp;30 g\u00fcn&nbsp;boyunca ge\u00e7erlidir. Sat\u0131n alma i\u015fleminizin \u00fczerinden 30 g\u00fcn ge\u00e7ti\u011fi takdirde, maalesef tam bir geri \u00f6deme veya de\u011fi\u015fim se\u00e7ene\u011fi sunamamaktay\u0131z. \u0130ade Ko\u015fullar\u0131 Bir \u00fcr\u00fcn\u00fcn iadeye uygun olabilmesi i\u00e7in; \u0130stisnalar ve [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_gspb_post_css":"#gspb_row-id-gsbp-a46b841{justify-content:space-between;margin-top:0;margin-bottom:0;display:flex;flex-wrap:wrap;padding-top:60px}#gspb_row-id-gsbp-a46b841>.gspb_row__content{display:flex;justify-content:space-between;margin:0 auto;width:100%;flex-wrap:wrap}.gspb_row{position:relative}div[id^=gspb_col-id]{box-sizing:border-box;position:relative;padding:var(--gs-row-column-padding, 15px min(3vw, 20px))}body.gspb-bodyfront #gspb_row-id-gsbp-a46b841>.gspb_row__content{width:var(--theme-container-width, 1200px);max-width:var(--theme-normal-container-max-width, 1200px)}#gspb_col-id-gsbp-bde0841.gspb_row__col--12{width:100%}@media (max-width:575.98px){#gspb_col-id-gsbp-bde0841.gspb_row__col--12{width:100%}}","footnotes":""},"class_list":["post-15","page","type-page","status-publish","hentry"],"blocksy_meta":{"has_hero_section":"disabled","styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":7}},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.gilby11k.com\/en\/wp-json\/wp\/v2\/pages\/15","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.gilby11k.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.gilby11k.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.gilby11k.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.gilby11k.com\/en\/wp-json\/wp\/v2\/comments?post=15"}],"version-history":[{"count":3,"href":"https:\/\/www.gilby11k.com\/en\/wp-json\/wp\/v2\/pages\/15\/revisions"}],"predecessor-version":[{"id":1433,"href":"https:\/\/www.gilby11k.com\/en\/wp-json\/wp\/v2\/pages\/15\/revisions\/1433"}],"wp:attachment":[{"href":"https:\/\/www.gilby11k.com\/en\/wp-json\/wp\/v2\/media?parent=15"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}